For the protection of our customers and employees, we are following all COVID-19 CDC guidelines, in addition to wearing masks, and utilizing wheel, seat and gear shift covers. At Maxi Auto Service Centers, our goal is to ensure your health and safety.

Best Auto Repair, Chattanooga

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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

What People Say About Us

Chattanooga
  • Amazing Service
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 02/04/2020

    These guys bent over backwards for us. We were out of town and on our way home from our Florida vacation. We broke down 5 miles into our second day of travel on a Saturday. They were one of the few places open. They got us in pretty quick, they were very nice and very knowledgable. They got us diagnosed, showed me exactly what was going on and got our car fixed faster than they thought they would be able to. I appreciate everything they did to get us back on the road as quick as they did. Thanks to Maxi Auto Service Center, we were able to get home with only a few hour delay. Thank you very much guys!

  • Amazing Service
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 05/22/2019

    I would like to say that I have had a great experience. Going to Maxi Mufflers on Broad Street. The manager was very nice, courteous and professional. I would recommend anyone that needs muffler repairs to come by.

Chattanooga
  • Recommended Auto Shop
    reviewiconBrakes, near Chattanooga, Tennessee
    , 08/08/2019

    We have been there twice now and gotten exceptional service each time. Got right to it and didn't have to wait long at all. Very friendly staff! Highly recommended!!!!!

  • Recommended Auto Shop
    reviewiconBrakes, near Chattanooga, Tennessee
    , 06/19/2019

    SO SO KIND. At my emissions testing, I was told that there was a problem with my car (diagnostic plug unattached). I went to MAXI to have them check it out. George came out in the cold rain with me to look at my car. Back inside, Stephen explained clearly to me what the problem was. He said it was really only an aesthetic issue, and that it wouldn't be worth the money to fix. Both men were kind and patient, and I wasn't charged for an unnecessary fix! I am VERY satisfied by the service and care I received at MAXI.

Chattanooga
  • Honest Repair Shop
    reviewiconUndercar Services, near Chattanooga, Tennessee
    , 01/14/2020

    From the very first and the second phone call a few minutes later Steven was very polite and cordial. I had a loud rattle in my car and couldn't figure out what it was. Within 45 minutes they had test drove it, found the problem and fixed it. Turns out it was a bent piece of metal on my undercarriage hitting my exhaust which was caused by yours truly and they took great care of me. I will definitely be back and make sure my wife comes here as well.

  • Honest Repair Shop
    reviewiconUndercar Services, near Chattanooga, Tennessee
    , 02/04/2020

    These guys bent over backwards for us. We were out of town and on our way home from our Florida vacation. We broke down 5 miles into our second day of travel on a Saturday. They were one of the few places open. They got us in pretty quick, they were very nice and very knowledgable. They got us diagnosed, showed me exactly what was going on and got our car fixed faster than they thought they would be able to. I appreciate everything they did to get us back on the road as quick as they did. Thanks to Maxi Auto Service Center, we were able to get home with only a few hour delay. Thank you very much guys!

Call us for service: 423-265-0834

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